Support
Our unwavering commitment is to deliver exceptional support interactions that empower our customers to achieve enduring success.
Our in-house teams, who have unparalleled knowledge of the product, handle all aspects of our customer success experience to guarantee the highest level of support possible.
Humly Support Stands Out
At Humly, we are dedicated to exceeding our customers' expectations by consistently delivering exceptional customer service.
Our AI-Powered Chat is Here!
Get instant answers to your questions with our new AI-powered support chat! Powered by Humly’s extensive knowledge base, our chatbot helps you quickly find the information you need about Humly products and features.
Just type your question, and let AI assist you! If you need further help, our expert support team is always ready to step in.
Start a chat now and get the support you need, faster!
Support tickets solved in 24h
Happy customers
Cloud installations
We continuously document every new iteration of our solutions. Use the button below to access our Support Portal and find all guides and instructions needed.
Need to create a ticket for our support staff? Please fill in the form below and our support will get back to you asap.
Frequently Asked Questions
Below you find info on some topics you might have questions about
Yes! You can chat with our AI-powered chat first and there will be a chat widget on the bottom right corner of the browser window if you are on your desktop. If you need further help, our expert support team is always ready to step in.
Of course not, but we would love to help you if you want our support. The Knowledge Base serves as a self help portal where you can find answers to most questions that arise.